HOW TO ORDER
HOW TO ORDER WITH FITNESS WEAR DIRECT
1. REGISTER FOR A WHOLESALE ACCOUNT AND WAIT 24-48 HOURS FOR APPROVAL
2. ONCE APPROVED, PLACE YOUR ORDER ON THE SITE, BY FAX, EMAIL OR PHONE
3. AFTER YOUR ORDER IS SUBMITTED YOU WILL RECEIVE A CONFIRMATION VIA EMAIL WITHIN 1-2 BUSINESS DAYS CONFIRMING STOCK AVAILABILITY
4. YOUR CONFIRMATION EMAIL WILL INCLUDE A CREDIT CARD AUTHORIZATION FORM FOR PAYMENT. THIS WILL NEED TO BE FILLED OUT FOR EACH ORDER AND RETURNED TO US BY EMAIL OR FAX.
5. ONCE YOUR PAYMENT HAS CLEARED YOUR ORDER WILL SHIP AND YOU WILL RECEIVE A COPY OF YOUR INVOICE AND A TRACKING NUMBER TO TRACK YOUR SHIPMENT.
TO REGISTER AS A NEW CUSTOMER, PLEASE REGISTER HERE AND ALLOW UP TO 24 - 48 HOURS (BUSINESS DAYS) FOR YOUR ACCOUNT TO BE APPROVED.
IF YOU ARE A NEW FITNESS WEAR DIRECT WHOLESALE CUSTOMER, YOU WILL BE ASKED FOR TAX I.D# AND/OR OTHER VERIFICATION INFORMATION.
- You must register online before placing an order for samples
- Sample orders must be placed by phone at 800.524.2350
- Sample pricing will be provided by phone
- You may place one sample order prior to placing your first order with us (min $200)
- Samples are non-returnable
- Samples are only available for in stock items
- Samples are not available for discontined, sale or closeout items
- You may request a specific size however, we may replace with a different size depending on availability
- 12 unit minimum is required per style on all orders (You can mix colors and sizes to achieve 12 units)
- First order minimum for domestic orders is $200
- First order minimum for international orders is $500
- Price sheet and catalog will be provided upon approval of your wholesale account
- All international/foreign orders must be pre-paid via wire transfer or Paypal with a minimum of $500.
- New customer will be shipped COD, Cashiers Check, PayPal, or Credit Card.
- Orders will be shipped to business or billing addresses only.
- Freight charge are F.O.B (freight on board) Sun Valley, CA.
- Returned Checks will be assessed at $25.00 NSF charge and company checks will no longer be accepted.
- Buyer agrees to pay all collection charges for NSF checks and past due.
- There will be a 1 1/2 % monthly service charge on past due accounts.
- Report packing errors and defects within seven (7) days of receipt of order.
- Inspect all garments upon receipt. Save all damaged boxes for inspection. No claim will be honored without damaged cartons .
- Defective garments may be returned for full credit or replacement.
- Non defective merchandise can only be exchanged or returned for a credit towards next purchase.
- Returns will not be accepted without a return authorization number from your wholesale representative.